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Tour Guide

Job Information
Author ctsbanff
Date December 7, 2019
Deadline Open
Type Full Time
Company Canada Tour System Inc.
Salary $17.50 - Per Hour
Location Banff, AB
Category Customer Service
Contact Information
hrctsbanff@gmail.com

Tour Guide
Canada Tour System Inc.

Job details:
Location: Banff, AB
Salary: $17.50 hourly for 30 hours per week
1 Vacancy
Employment groups: Youth, Persons with disabilities, Indigenous people, Newcomers to Canada
Terms of employment: Seasonal, Full time
Expected start date: April 1, 2020(6-month contract)
Employment conditions: Overtime, Day, Evening, Shift, Weekend

Qualifications:
– Ability to communicate in English and in Japanese orally and in writing is required;
– No degree, certificate or diploma is required;
– No specific credentials are required;
– No previous experience as a tour guide is required.

Job duties:
– Confirm transportation and accommodation reservations;
– Communicate with agencies and/or clients for any changes in itineraries if necessary;
– Collect administration or entrance fees and handle payments on behalf of clients;
– Co-ordinate recreation activities such as walking tours and hiking tours;
– Describe points of interest, explain history or background of sites and answer clients’ questions in Japanese;
– Resolve itinerary and other problems by communicating with clients in Japanese;
– Pick up and drop off clients at hotels, airports, train stations and assist clients in check-in and check-out procedures as required;
– Provide information on Canadian tipping customs, currency exchange rates, metric conversion and other details for Japanese tourists who are unfamiliar with these customs/cultures;
– Assist clients with special needs if required

Job details:
– Transportation/Travel Information : Willing to travel regularly;
– Work Conditions and Physical Capabilities: Work under pressure, Repetitive tasks, Physically demanding, Attention to detail, Standing for extended periods, Walking, Bending, crouching, kneeling;
– Work Location Information: Rural area, Remote location and Various locations depending on the type of tours provided, Staff accommodation available;
– Work Site Environment: Outdoors;
– Geographical Areas of Specialization: mainly in Banff or in Alberta, Canada;
– Number of Tours Guided: 5 – 10;
– Tours Focus: Sightseeing, Walking tours;
– Type of Guide: Escorted group travel guide, Escorted individual travel guide, Step-on local guide;
– Office location: 317 Banff Ave, Suite 318, Banff, AB T1L 1B9

How to apply:
By email: hrctsbanff@gmail.com

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