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Community Relations Officer

Job Information
Author pmnationtalk
Date January 9, 2020
Type Full Time
Company Canadian Executive Service Organization
Location CAN
Category Admin / Office
Client Canadian Executive Service Organization
Contact Information
jrovet@ceso-saco.com

Community Relations Officer

ABOUT CESO

CESO is an international economic development organization dedicated to reducing poverty and fostering economic growth in Canada and around the world.  With a vision of stronger economies better lives, CESO’s initiatives are aimed towards catalyzing and strengthening sustainable economic growth and social development.  Our Volunteer Advisors (Vas) are senior-level professionals and executives who are interested in sharing their knowledge and expertise in meaningful ways.

SUMMARY

The Community Relations Officer (CRO) is responsible for the effective development, delivery and evaluation of assignments within their designated geographical area in Canada. To be considered for this position, the candidate must have some work experience in Community Development or International Development. And to be successful in this role, the candidate must have a general understanding of First Nations Communities and Indigenous businesses and organizations. This position is based in Toronto or Montreal.

PRIMARY RESPONSIBILITIES

  • Strong understanding and delivery of CESO’s values: Respect for Diversity; Partnership & Collaboration; Innovation & Creativity; Meaningful & Sustainable Impact; Transparency & Accountability; Volunteerism & Commitment to Service Excellence
  • Delivery and outcome of set daily assignment targets
  • Identify and secure clients that need CESO advisory services and are interested in participating in assignments to address those needs
  • Collaborate with the client to define their service needs and expectations, coordinate completion of Request for Services form, develop and implement client contracts
  • Contribute to the ongoing implementation, review and development of CESO’s Roster Rebuild project
  • Participate in a minimum of one local/regional networking or learning event per quarter

SECONDARY RESPONSIBILITIES

  • On-going collaborations with the recruitment/coordination team to support the selection of volunteers whose background and experience best match the work requested by the client
  • Ensures timely input into databases
  • Follows up with clients after the commencement of the assignment, ensuring that it is running smoothly
  • Investigates and handles any problems that arise with the client or volunteer
  • Deliver excellent client service and assist with project management, from lead generation to completed assignment including the completion of evaluation metrics
  • On-going collaboration with volunteer advisors, staff and managers
  • Provide marketing input based on on-going environmental scanning
  • Attend conferences and trade shows where required

KNOWLEDGE AND SKILL REQUIREMENTS

  • University Degree required, preferably in Economic Community Development or equivalent
  • 2-3 years of experience working in a project coordination role
  • Able to foster CESO’s mission and values
  • Proven client service skills
  • Understanding of Indigenous and First Nations communities is an asset
  • Capable of preserving confidential or sensitive information
  • Strong relationship building skills and the ability to leverage and build networks
  • Effective time management, organization, and multi-tasking skills
  • Excellent interpersonal and strong communication skills both written and verbal
  • Strong team player and ability to work well under pressure and meet tight deadlines
  • Proficient in Microsoft Word, Excel, Outlook and database management
  • Ability to speak and write French preferred

Please forward your resume and cover letter with Community Relations Officer in the subject line to:

Jennifer Rovet, Recruitment Manager

jrovet@ceso-saco.com

Application deadline: January 24, 2020

CESO is an equal opportunity employer. We appreciate the interest of all applicants, but only those selected for an interview will be contacted.

Company Website: www.ceso-saco.com

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